ExperienceIQ Support

ExperienceIQ provides functionality to help manage access to the Internet within your home.

Start by selecting the “People” tab from the home dashboard and then tapping into the People section. Next, create a profile. You’ll be able to assign a name to the profile and assign the devices you want attached to this profile. You can also select the photo icon to add a picture to represent this profile. After selecting “Done” those devices selected are now assigned to the profile you have created. You can remove a device by select Edit, and then selecting the “-” sign next to the device.

If you want to manually pause all devices assigned to this profile, toggle the Internet Access button to OFF.

Select “Time Limits” to set time limits for all devices connected to the profile.

Restrictions allow you to restrict access to specific content, applications and websites and enable Safe Search and YouTube restrictions.

Parental controls work while devices are connected to WiFi.

Note: If a device has the app, do not add it to a profile, as you may inadvertently cut off your access to these controls. If this happens, switch to mobile data, to restart the profile with your app device.